Department of Veterans' Affairs (DVA)
At Lumia Care, we proudly support veterans through tailored Department of Veterans’ Affairs (DVA) services that recognise their service and meet their individual health needs. Our skilled team of nurses, physiotherapists, and support workers deliver compassionate and high-quality care in both community and residential settings. We help veterans, as well as families of those who served our country, live with dignity, comfort and independence through supportive aged care services.
📞 1300 79 68 76
Dedicated Care for Those Who’ve Served
Through our partnership with the Department of Veterans’ Affairs, Lumia Care provides veterans support services that help eligible DVA card holders stay at home for longer. Whether you’re a veteran yourself, caring for one or you’re a widow or widower of a veteran, our programs deliver essential support that balances clinical care with daily living assistance — so life remains as independent and enjoyable as possible.
Our DVA Aged Care Services
Depending on the type of repatriation card you hold and your assessed needs, you can access a range of veteran support services across four main categories.
✔ Veterans' Community Nursing Program: Provides clinical and allied health services, including wound care, medication management, rehabilitation, and dementia support, to help veterans maintain their health and independence at home.
✔ Veterans' Home Care Program: Offers domestic assistance, social support, transport, and home maintenance services to white and gold card holders, ensuring comfort and convenience at home.
✔ Veterans' Overnight Care: Provides peace of mind with tailored overnight support, including active or inactive care, for gold card holders meeting eligibility criteria.
✔ Palliative Care: Delivers compassionate end-of-life care, focusing on comfort, dignity, and support for veterans and their families during critical moments.
Everyday Support to Stay Independent
We understand that independence means different things to different people. That’s why Lumia Care offers flexible veterans support services that help maintain connection, comfort and routine:
Social Support
Helping you stay connected through local activities and events.
Shopping
Assistance with purchasing essentials.
Domestic Assistance
Support with light cleaning and other household tasks.
Equipment Assistance
Advice and arrangement of specialist support and equipment.
Transport
Safe and reliable transportation to appointments or social outings.
Meal Delivery
Nutritious meals delivered straight to your door.
The Lumia Care Difference in DVA Care
✔ A holistic, individualised approach to care that always puts clients first.
✔ Highly skilled and thoroughly trained staff providing tailored care solutions.
✔ Compassionate, dedicated care delivered with exceptional and reliable quality.
✔ Choosing Lumia Care keeps your trusted DVA Case Manager seamlessly involved.
Every veteran’s story is unique — and so is our approach to care. We listen, plan and adapt, so each service supports your health, your home and your well-being in a way that feels right for you.
Understanding Your DVA Eligibility
Access to DVA services depends on your card type and care assessment. If you hold a Gold or White Repatriation Card, you may qualify for fully or partially funded support through various DVA programs.
At Lumia Care, we guide veterans and their families through every step — from confirming eligibility to arranging assessments and activating approved services.
You may be eligible if you:
✔ Hold a Gold Repatriation Card, which generally covers all clinically necessary care for conditions, injuries or illnesses.
✔ Hold a White Repatriation Card, which covers treatment and care for specific accepted conditions related to your service.
✔ Have received a clinical referral from your GP, hospital, or healthcare provider recommending DVA-funded community or home support.
✔ Have undergone a DVA or Veterans’ Home Care assessment, confirming the type and level of care you require.
✔ Meet the residency and service criteria set by the Department of Veterans’ Affairs.
✔ Require temporary, ongoing, or palliative support to maintain independence or quality of life at home.
Our team can liaise directly with your DVA Case Manager, handle the necessary paperwork and make sure you receive the right services without delays or confusion.
Next Steps with DVA Care Services
Lumia Care is here to help you quickly and easily access care for veterans, as well as for the families of those who have served. Our team will walk you through the assessment process, explain available funding options and coordinate with your existing providers to get support started without delay.
We have qualified staff available in most locations across Australia and can often begin care immediately. Reach out to us at 1300 79 68 76 to learn more about how we can support you and your family in living life to the fullest.
Home Care Packages (HCP)
Commonwealth Home Support Program (CHSP)
Residential Aged Care
Private Aged Care
