Commonwealth Home Support Program

As we age, everyday tasks can become more challenging—but that doesn’t mean you have to give up your independence. The Commonwealth Home Support Program (CHSP) is designed to provide just the right amount of support, helping you stay safe, active, and comfortable in your own home for as long as possible. 

CHSP providers like Lumia Care ensure you get the help you need while staying in control of your life. Whether it’s a little extra help around the house, support with personal care, or transport to get you out and about, our goal is to empower you to live the way you want—on your terms. 

📞 1300 79 68 76

Compassionate Care For Older Australians

CHSP services empower empowers older Australians to live independently with dignity. At Lumia Care, we provide tailored, entry-level support that works with individuals to meet their needs and delay higher-level care, ensuring peace of mind for families and quality of life for loved ones.

Is CHSP Right for You?

If you’re starting to find certain daily tasks harder than they used to be but still want to stay independent at home, CHSP could be a great fit for you. 

You may be eligible if you are: 

65 years or older (50+ for Aboriginal or Torres Strait Islander people). 
50 years or older (45+ for Aboriginal or Torres Strait Islander people) and on a low income, homeless, or at risk of homelessness. 

To find out if you qualify for the Commonwealth Home Support Program, you’ll need an aged care assessment, which will determine what services would best support your needs. 

Check your eligibility with My Aged CareClick Here 

If your care needs are more complex, the new Support at Home (SAH) program (transitioned from Home Care Packages (HCP) may be a better option, providing more comprehensive assistance. As experienced CHSP providers, Lumia Care can help guide you through the process and explore the best solution for your needs.  

How CHSP Can Help You

The Commonwealth Home Support Program is designed to support your independence, not take over. It’s about helping you do things for yourself, so you can continue living life on your own terms. Here’s how Lumia Care can support you: 

Staying on Top of Everyday Life

Help with cleaning, laundry, and household chores to keep your home safe and comfortable, along with meal preparation and food services to ensure you’re eating well, and home and garden maintenance to keep everything in good shape

Taking Care of Your Health and Well-being

Personal care, including bathing, hygiene, and grooming, to help you feel your best every day, along with nursing care at home to manage medical conditions and physiotherapy, podiatry, and other therapies to keep you moving and active

Getting Out and Staying Social

Transport services to help you get to appointments or social outings, along with social groups, community activities, and friendly visitors to keep you connected

Respite for You and Your Carer

Day or overnight respite care to give you and your carer a well-earned break

How We Deliver CHSP Services

As one of Australia’s trusted CHSP providers, Lumia Care works closely with clients, families and assessment teams to ensure every service is flexible and person-centred. We provide:

Personalised care plans: Tailored to match your assessment outcomes and preferences.

Qualified and compassionate staff: Trained to provide respectful support that promotes independence.

Transparent communication: Clear updates and coordination with My Aged Care for smooth service delivery.

Flexible scheduling: From short visits to ongoing support, adjusted as your needs evolve.

We focus on making CHSP easy to understand, simple to access and genuinely supportive of your lifestyle.

Frequently Asked Questions







Next Steps with CHSP Services

Getting started with the Commonwealth Home Support Program is simple with Lumia Care. From your first conversation, our Care Coordinators take the time to understand your situation, explain how CHSP works and help you organise the assessment required through My Aged Care.

Once you’re approved, we’ll match you with the right services, schedule your support and check in regularly to make sure everything continues to meet your needs. It’s a flexible but guided process that can take the stress out of getting help at home.

With qualified staff available across most regions of Australia, we can often arrange care quickly — sometimes within days. Contact Lumia Care on 1300 79 68 76 or submit an enquiry online to begin your CHSP journey and continue living confidently in the comfort of your own home.

Support at Home Program

Department of Veterans Affairs (DVA)

Residential Aged Care

Private Aged Care

Home Care Packages (HCP)

How Can We Help?

Healthcare with heart

Lumia Care acknowledges the Aboriginal nations of this land, it’s many custodians who continue to care for country and the way in which country has cared for her people. We acknowledge the history of this land and the stories of resilience and survival which make up indigenous Australia. We give thanks for Aboriginal elders and knowledge keepers of each generation including the many Aboriginal Communities which contribute to the life of our region so we can walk gently on this land and commit ourselves to reconciliation.